Shipping policy
SHIPPING
At TJ Maxx, we don’t just ship — we deliver with care and clarity. Here’s how it works:
Delivery Speeds
We start moving as soon as you confirm your order. Delivery times depend on three things:
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Where you live
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What you ordered
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When you ordered it
No guesswork. Just simple logistics.
Shipping Fees
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United States – Shipping is on us. Always.
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Everywhere else – A flat $15 delivery fee. No hidden costs, no surprises.
🛠 Processing Time
After your order is placed, we roll up our sleeves. Most orders are packed and ready within 1–3 business days.
If we ever hit a snag due to limited stock, we’ll notify you by email — no silence, no stress.
A Quick Heads-Up for Express Shipping
Using express delivery? Please make sure your address details — street, block, name, and phone number — are written in English. This isn’t just a formality; it’s a requirement from our shipping partners to get your package to you without delay.
Delivery times vary depending on your shipping destination:
ORDER STATUS
We like to keep you in the loop — every step of the way.
Order Confirmation
Right after you place your order, we’ll send you an email with all the details: what you bought, where it’s going, and how you paid. Think of it as your digital receipt and first sign that your order is in motion.
Shipping Confirmation
As soon as your order leaves our hands, you’ll hear from us again.
You’ll receive a Shipping Confirmation email with:
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A list of what’s been shipped
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A tracking link to follow your package’s journey
Heads-up: It may take up to 24 hours for tracking info to show any updates — carriers need a bit of time to scan things into their systems. If your order ships in parts, no worries — you’ll get a separate update for each package.